Castle Supplies – Workshop & Course Non-Refundable Policy

Effective Date: 16/07/2026

At Castle Supplies, we are committed to providing high-quality professional development workshops and courses designed to enhance childcare operations and digital strategies. To maintain the integrity of our programs and ensure fair access to all participants, the following policy applies:

1. Non-Refundable Payment

All payments made for Castle Supplies workshops, courses, and training programs are strictly non-refundable.
This includes but is not limited to:

Registration fees
Course fees
Workshop fees
Digital learning materials

Once payment is submitted, no refunds will be issued under any circumstances.

2. Transfer or Substitution

Participants may request one of the following options at least 7 days before the start date:

Transfer their registration to a future session of the same program (subject to availability), or
Substitute another participant from their organization to attend in their place.

No transfers or substitutions are permitted less than 7 days before the start date.

3. Cancellation or Rescheduling by Castle Supplies

If Castle Supplies must cancel or reschedule a workshop or course:

Participants will be offered a full credit toward a future session.
Credits do not expire.
No monetary refunds will be issued.

4. Participant Responsibility

It is the participant’s responsibility to:

Ensure they meet all prerequisites
Attend all scheduled sessions
Have the necessary technology for online programs

Failure to attend does not qualify for a refund or credit.

5. Acceptance of Policy

By registering and submitting payment, the participant acknowledges and agrees to this Non-Refundable Policy in full.